Every feature, laid out
Everything below ships in the product today. Jump to a category, or read straight through.
Pipeline & Lead Views
One workspace, four ways to see your pipeline — pick whichever view matches how you think.
Drag-and-drop pipeline board
Kanban stages with per-stage lead and value totals, SLA timers, and quick-add — see exactly where every deal sits and what's overdue.
Customizable pipeline stages
Rename, reorder, and recolor stages to match your sales process. Set win probability and SLA hours per stage.
Timeline view
A chronological activity feed across every lead, so you can see momentum across the whole pipeline at a glance.
Leads table view
A sortable, filterable spreadsheet view with inline stage and tag editing for reps who live in tables.
Calendar view
Upcoming and overdue follow-up tasks laid out on a calendar so nothing slips through.
Full-page lead detail
Overview, AI Copilot, tasks, quote, activity, WhatsApp, and calls in one dedicated page — not a cramped popup.
AI lead scoring
An automatic 0–100 score and Hot / Warm / Cold tier based on profile completeness, engagement, and deal fit.
Editable lead profile
Name, company, email, phone, deal value and currency, target close date, priority, and assignee are all inline-editable — no separate edit mode to hunt for.
Lead Capture & Data Quality
Get leads in from wherever they come from — and keep the list clean.
Meta Lead Ads webhook ingestion
Real-time Facebook and Instagram lead sync, signed and verified, so new leads land in your pipeline the moment they convert.
Embeddable public forms
Self-hosted lead capture forms you can drop into any website — no third-party form tool required.
CSV import
Bulk lead upload with column mapping and a row preview before anything touches your pipeline.
One-click CRM migration
Pull existing contacts straight from HubSpot, Close, Freshsales, or Clientify.
Duplicate-lead detection
NewWarns on a matching email or phone number before a manual lead or CSV row creates a duplicate.
First & last name capture
The manual lead form requires both fields and derives the full name automatically — cleaner data from day one.
Organizing & Acting on Leads
Once leads are in, work the list faster with structure that matches your team.
Custom fields
Workspace-defined lead properties — text, number, dropdown, or date — for whatever your process needs to track.
Tag management
Color-coded tags with a create-on-the-fly picker, so segmenting leads never breaks your flow.
Saved / smart views
NewOne-click filter presets on the leads table, like "Hot Leads" or "Untouched 24h+", so reps open the right list instantly.
Bulk actions
NewMulti-select rows to bulk move stage, tag, or reassign — clean up dozens of leads in seconds.
Automated lead assignment
Round robin, deal-value threshold, and field-match routing rules put every new lead in front of the right rep automatically.
AI Copilot
Gemini-backed assistance built directly into the lead workflow — not a separate tab you forget to open.
Lead insight summary
Buyer intent, key signals, objections, and a recommended next action, generated per lead.
Personalized pitch generation
Channel- and tone-aware outreach drafting, so every message sounds like a rep who did their homework.
Call transcription
Recorded calls are transcribed automatically with speaker labels — no more scrubbing audio for the one thing a prospect said.
Public web research
NewA dedicated Lead Insights tab searches the open web — LinkedIn, company site, press — for the specific person and returns a sourced summary. Runs only when a rep clicks "Research This Lead," never automatically.
Speed-to-Lead Alerts
Get notified the moment something needs a human — response speed is the single biggest lever in conversion rate.
Instant new-lead alerts
Slack, Discord, WhatsApp, or email the moment a lead comes in, so first contact happens in minutes, not hours.
SLA breach warnings
A scheduled check flags any lead sitting past its stage's target response time.
Deal-won / high-score triggers
Alerts fire automatically on a status change or when an AI score crosses your threshold.
Daily pipeline digest
NewA scheduled Slack or Discord summary of new leads, stage moves, and wins and losses — the whole day in one message.
Return-visit & high-intent alerts
New"Lead Returned to Your Website" and "High-Intent Page Visit" triggers fire through the same Slack, Discord, WhatsApp, or email channels as every other alert.
Website visitor identified trigger
NewFires when a reverse-IP company match enriches or creates a lead through RB2B — needs RB2B connected in Settings → Website Tracking.
Messaging Channels
Talk to leads without leaving the CRM, on the channel they actually reply on.
Two-way WhatsApp
Send and receive WhatsApp Business messages per lead, with reusable templates for common replies.
Self-service WhatsApp setup
One-click webhook subscribe and an in-app template composer — no developer required to go live.
Email sync & threading
NewGmail messages to and from a lead appear automatically in their activity timeline.
Click-to-call / email quick actions
One-click dial, email, or WhatsApp from the lead header, with template pre-fill.
Built-In Calling
A full softphone inside the CRM — no separate dialer, no manual logging.
Browser-based calling
A Twilio Voice softphone lets reps call leads directly from the app, from any browser.
Call recording
Calls are recorded automatically and stored securely with signed, time-limited playback URLs.
Call history per lead
Every call is logged against the lead with duration, status, and its recording — a full contact history in one place.
Quoting & Deals
Turn a conversation into a number without leaving the lead's page.
Line-item quote builder
Build per-lead quotes with quantity, discount, and tax handled for you.
One-click PDF generation
Generate a printable, workspace-branded quote document in a single click.
Multi-currency deals
Every lead can carry its own currency, and pipeline totals report per-currency instead of mislabeling a mixed sum.
Team & Access
Built for more than one person from the first day you sign up.
Team members & roles
Admin, Sales Manager, and Sales Rep roles with seat limits that match your plan.
Multi-workspace switcher
Belong to, and switch between, more than one organization from the same account.
Org-scoped everything
Every action is checked against the workspace it belongs to, so data never leaks across organizations.
Website Analytics & Audience Intelligence
See who's visiting your website, resolve them to a lead, and act the moment they show high intent.
Website tracking snippet
NewA single script tag captures pageviews, sessions, referrer, and first-touch UTM attribution on any site you install it on.
Visitor-to-lead identity resolution
NewAnonymous visitor sessions link to a lead automatically — either through a simple identify call on your own product, or when the visitor later submits an embedded lead-capture form.
Website Activity tab per lead
NewSessions, page views, UTM source, and an engagement-over-time chart, right on the lead's detail page.
High-intent page rules
NewMark a URL like /pricing as high-intent; a known lead visiting it logs on their timeline and can trigger an alert.
UTM / campaign attribution
NewFirst-touch source, medium, campaign, term, and content captured per session, surfaced on Website Activity and the Lead Source Performance report.
Company de-anonymization (reverse-IP)
NewConnect RB2B to identify visiting companies by reverse IP — matches enrich an existing lead by business email, unmatched visits create a new one.
Custom event API
NewSend product-usage events for leads who've already converted to customers, ingested by the same pipeline as pageviews.
Audience Intelligence
Who converts, why, and what they need — computed from your existing pipeline data.
Cohorts & segmentation
NewLeads auto-grouped by source and by deal-value tier, with win counts per group.
Lead source performance
NewWin rate, average deal value, and average days-to-close, broken out per lead source.
Win/loss analysis
NewSide-by-side comparison of won vs. lost leads: profile completeness, time-to-first-contact, and average deal size.
Needs & sentiment trends
NewWorkspace-wide view of the AI Copilot's most common buyer needs and Hot / Warm / Lukewarm / Cold sentiment distribution.
Geographic distribution
NewSession counts by visitor country, computed with no external API or key required.
AI-generated buyer personas
New3–5 personas rolled up from your won-deal patterns, generated by Gemini and refreshed on demand from the Analytics tab.
Similar leads ("find leads like this")
NewA comparable-leads panel on any lead's Overview tab, matched on source, company, deal-value tier, tags, and AI intent category.
Firmographic enrichment
NewIndustry, employee count, and estimated revenue land directly on a lead's custom fields when identified through company de-anonymization.
MCP Server — AI Agent Access
Let an AI agent act on your CRM directly, using the tools you already use every day.
Remote MCP server
Claude Desktop, Claude Code, or any MCP-compatible client can connect straight to your Loomstrat workspace.
Clerk OAuth authentication
Clients sign in through the same account as the web app — there's no API key to generate or rotate.
Read & write tools
search_leads, get_lead, create_lead, update_lead_stage, and analyze_lead_with_ai let an agent work your pipeline for you.
Analytics tools
get_pipeline_summary and get_analytics_summary make "ask your CRM about your numbers" a real workflow.
See it running on your own pipeline
Set up capture, connect WhatsApp, and let the AI Copilot draft your first outreach.
Loomstrat — The CRM built for speed-to-lead sales teams