Every feature, laid out

Everything below ships in the product today. Jump to a category, or read straight through.

01

Pipeline & Lead Views

One workspace, four ways to see your pipeline — pick whichever view matches how you think.

Drag-and-drop pipeline board

Kanban stages with per-stage lead and value totals, SLA timers, and quick-add — see exactly where every deal sits and what's overdue.

Customizable pipeline stages

Rename, reorder, and recolor stages to match your sales process. Set win probability and SLA hours per stage.

Timeline view

A chronological activity feed across every lead, so you can see momentum across the whole pipeline at a glance.

Leads table view

A sortable, filterable spreadsheet view with inline stage and tag editing for reps who live in tables.

Calendar view

Upcoming and overdue follow-up tasks laid out on a calendar so nothing slips through.

Full-page lead detail

Overview, AI Copilot, tasks, quote, activity, WhatsApp, and calls in one dedicated page — not a cramped popup.

AI lead scoring

An automatic 0–100 score and Hot / Warm / Cold tier based on profile completeness, engagement, and deal fit.

Editable lead profile

Name, company, email, phone, deal value and currency, target close date, priority, and assignee are all inline-editable — no separate edit mode to hunt for.

02

Lead Capture & Data Quality

Get leads in from wherever they come from — and keep the list clean.

Meta Lead Ads webhook ingestion

Real-time Facebook and Instagram lead sync, signed and verified, so new leads land in your pipeline the moment they convert.

Embeddable public forms

Self-hosted lead capture forms you can drop into any website — no third-party form tool required.

CSV import

Bulk lead upload with column mapping and a row preview before anything touches your pipeline.

One-click CRM migration

Pull existing contacts straight from HubSpot, Close, Freshsales, or Clientify.

Duplicate-lead detection

New

Warns on a matching email or phone number before a manual lead or CSV row creates a duplicate.

First & last name capture

The manual lead form requires both fields and derives the full name automatically — cleaner data from day one.

03

Organizing & Acting on Leads

Once leads are in, work the list faster with structure that matches your team.

Custom fields

Workspace-defined lead properties — text, number, dropdown, or date — for whatever your process needs to track.

Tag management

Color-coded tags with a create-on-the-fly picker, so segmenting leads never breaks your flow.

Saved / smart views

New

One-click filter presets on the leads table, like "Hot Leads" or "Untouched 24h+", so reps open the right list instantly.

Bulk actions

New

Multi-select rows to bulk move stage, tag, or reassign — clean up dozens of leads in seconds.

Automated lead assignment

Round robin, deal-value threshold, and field-match routing rules put every new lead in front of the right rep automatically.

04

AI Copilot

Gemini-backed assistance built directly into the lead workflow — not a separate tab you forget to open.

Lead insight summary

Buyer intent, key signals, objections, and a recommended next action, generated per lead.

Personalized pitch generation

Channel- and tone-aware outreach drafting, so every message sounds like a rep who did their homework.

Call transcription

Recorded calls are transcribed automatically with speaker labels — no more scrubbing audio for the one thing a prospect said.

Public web research

New

A dedicated Lead Insights tab searches the open web — LinkedIn, company site, press — for the specific person and returns a sourced summary. Runs only when a rep clicks "Research This Lead," never automatically.

05

Speed-to-Lead Alerts

Get notified the moment something needs a human — response speed is the single biggest lever in conversion rate.

Instant new-lead alerts

Slack, Discord, WhatsApp, or email the moment a lead comes in, so first contact happens in minutes, not hours.

SLA breach warnings

A scheduled check flags any lead sitting past its stage's target response time.

Deal-won / high-score triggers

Alerts fire automatically on a status change or when an AI score crosses your threshold.

Daily pipeline digest

New

A scheduled Slack or Discord summary of new leads, stage moves, and wins and losses — the whole day in one message.

Return-visit & high-intent alerts

New

"Lead Returned to Your Website" and "High-Intent Page Visit" triggers fire through the same Slack, Discord, WhatsApp, or email channels as every other alert.

Website visitor identified trigger

New

Fires when a reverse-IP company match enriches or creates a lead through RB2B — needs RB2B connected in Settings → Website Tracking.

06

Messaging Channels

Talk to leads without leaving the CRM, on the channel they actually reply on.

Two-way WhatsApp

Send and receive WhatsApp Business messages per lead, with reusable templates for common replies.

Self-service WhatsApp setup

One-click webhook subscribe and an in-app template composer — no developer required to go live.

Email sync & threading

New

Gmail messages to and from a lead appear automatically in their activity timeline.

Click-to-call / email quick actions

One-click dial, email, or WhatsApp from the lead header, with template pre-fill.

07

Built-In Calling

A full softphone inside the CRM — no separate dialer, no manual logging.

Browser-based calling

A Twilio Voice softphone lets reps call leads directly from the app, from any browser.

Call recording

Calls are recorded automatically and stored securely with signed, time-limited playback URLs.

Call history per lead

Every call is logged against the lead with duration, status, and its recording — a full contact history in one place.

08

Quoting & Deals

Turn a conversation into a number without leaving the lead's page.

Line-item quote builder

Build per-lead quotes with quantity, discount, and tax handled for you.

One-click PDF generation

Generate a printable, workspace-branded quote document in a single click.

Multi-currency deals

Every lead can carry its own currency, and pipeline totals report per-currency instead of mislabeling a mixed sum.

09

Team & Access

Built for more than one person from the first day you sign up.

Team members & roles

Admin, Sales Manager, and Sales Rep roles with seat limits that match your plan.

Multi-workspace switcher

Belong to, and switch between, more than one organization from the same account.

Org-scoped everything

Every action is checked against the workspace it belongs to, so data never leaks across organizations.

10

Website Analytics & Audience Intelligence

See who's visiting your website, resolve them to a lead, and act the moment they show high intent.

Website tracking snippet

New

A single script tag captures pageviews, sessions, referrer, and first-touch UTM attribution on any site you install it on.

Visitor-to-lead identity resolution

New

Anonymous visitor sessions link to a lead automatically — either through a simple identify call on your own product, or when the visitor later submits an embedded lead-capture form.

Website Activity tab per lead

New

Sessions, page views, UTM source, and an engagement-over-time chart, right on the lead's detail page.

High-intent page rules

New

Mark a URL like /pricing as high-intent; a known lead visiting it logs on their timeline and can trigger an alert.

UTM / campaign attribution

New

First-touch source, medium, campaign, term, and content captured per session, surfaced on Website Activity and the Lead Source Performance report.

Company de-anonymization (reverse-IP)

New

Connect RB2B to identify visiting companies by reverse IP — matches enrich an existing lead by business email, unmatched visits create a new one.

Custom event API

New

Send product-usage events for leads who've already converted to customers, ingested by the same pipeline as pageviews.

11

Audience Intelligence

Who converts, why, and what they need — computed from your existing pipeline data.

Cohorts & segmentation

New

Leads auto-grouped by source and by deal-value tier, with win counts per group.

Lead source performance

New

Win rate, average deal value, and average days-to-close, broken out per lead source.

Win/loss analysis

New

Side-by-side comparison of won vs. lost leads: profile completeness, time-to-first-contact, and average deal size.

Needs & sentiment trends

New

Workspace-wide view of the AI Copilot's most common buyer needs and Hot / Warm / Lukewarm / Cold sentiment distribution.

Geographic distribution

New

Session counts by visitor country, computed with no external API or key required.

AI-generated buyer personas

New

3–5 personas rolled up from your won-deal patterns, generated by Gemini and refreshed on demand from the Analytics tab.

Similar leads ("find leads like this")

New

A comparable-leads panel on any lead's Overview tab, matched on source, company, deal-value tier, tags, and AI intent category.

Firmographic enrichment

New

Industry, employee count, and estimated revenue land directly on a lead's custom fields when identified through company de-anonymization.

12

MCP Server — AI Agent Access

Let an AI agent act on your CRM directly, using the tools you already use every day.

Remote MCP server

Claude Desktop, Claude Code, or any MCP-compatible client can connect straight to your Loomstrat workspace.

Clerk OAuth authentication

Clients sign in through the same account as the web app — there's no API key to generate or rotate.

Read & write tools

search_leads, get_lead, create_lead, update_lead_stage, and analyze_lead_with_ai let an agent work your pipeline for you.

Analytics tools

get_pipeline_summary and get_analytics_summary make "ask your CRM about your numbers" a real workflow.

L

See it running on your own pipeline

Set up capture, connect WhatsApp, and let the AI Copilot draft your first outreach.

LoomstratThe CRM built for speed-to-lead sales teams